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Resolve conflict

Last post 11-08-2012 4:54 PM by Method_Ashur. 3 replies.
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  • 11-06-2012 2:13 PM

    Resolve conflict

    I do not understand why i cannot get this invoice to post:

    any help would be appreciated:

    QuickBooks returned an error when adding/modifying a accInvoice record. The error was: Object "8000016A-1199282770" specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list.. The Request was: <?xml version="1.0" encoding="windows-1252" ?> <?qbxml version="8.0" ?> <QBXML><QBXMLMsgsRq onError="stopOnError"><InvoiceAddRq requestID="qx_1"><InvoiceAdd defMacro="TxnID:Invoice730770688"><CustomerRef><ListID>800008B4-1199281163</ListID></CustomerRef><ARAccountRef><ListID>80000023-1199281052</ListID></ARAccountRef><TxnDate>2012-10-18</TxnDate><BillAddress><Addr1>Doug Walker</Addr1><Addr2>171 County Line Road</Addr2><City>Fayetteville</City><State>Ga</State><PostalCode>30214</PostalCode></BillAddress><IsPending>0</IsPending><SalesRepRef><ListID>8000004F-1334582406</ListID></SalesRepRef><IsToBePrinted>1</IsToBePrinted><IsToBeEmailed>1</IsToBeEmailed><InvoiceLineAdd defMacro="TxnLineID:Invoice198762880"><ItemRef><ListID>80000206-1199282779</ListID></ItemRef><Desc>Environmental / Fuel Charge</Desc><Quantity>1.00000</Quantity><Rate>7.50000</Rate><ServiceDate>2012-10-16</ServiceDate></InvoiceLineAdd><InvoiceLineAdd defMacro="TxnLineID:Invoice288472320"><ItemRef><ListID>8000005E-1199282732</ListID></ItemRef><Desc>Service Labor to make repairs to irrigation as follows 2 man rate: 09-13-12 Checked 43 zones at Old Hanger. Diagnose and repair Leak On Runway.10-2-12 pressure tested pump intake at front entrance, re-piped and primed pump.</Desc><Quantity>9.00000</Quantity><Rate>125.00000</Rate><ServiceDate>2012-10-16</ServiceDate></InvoiceLineAdd><InvoiceLineAdd defMacro="TxnLineID:Invoice216935040"><ItemRef><ListID>8000016A-1199282770</ListID></ItemRef><Desc>PVC 2 1/2' SLIP FIX</Desc><Quantity>1.00000</Quantity><Rate>27.42000</Rate><ServiceDate>2012-10-16</ServiceDate></InvoiceLineAdd><InvoiceLineAdd defMacro="TxnLineID:Invoice1333289472"><ItemRef><ListID>80000193-1199282772</ListID></ItemRef><Desc>2 1/2' slip coupling</Desc><Quantity>1.00000</Quantity><Rate>16.32000</Rate><ServiceDate>2012-10-16</ServiceDate></InvoiceLineAdd><InvoiceLineAdd defMacro="TxnLineID:Invoice1202305920"><ItemRef><ListID>80000069-1199282732</ListID></ItemRef><Desc>Ctsy Credit Per Wade Per Jason</Desc><Quantity>1.00000</Quantity><Rate>-200.00000</Rate><ServiceDate>2012-10-16</ServiceDate></InvoiceLineAdd><InvoiceLineAdd defMacro="TxnLineID:Invoice1770401536"><ItemRef><ListID>8000005F-1199282732</ListID></ItemRef><Desc>(2) Man Service Crew - Labor to make repairs as follows:2 Men (brooks and Armando Went Thru System At New Hanger All checked out okay.</Desc><Quantity>1.00000</Quantity><Rate>125.00000</Rate><ServiceDate>2012-10-16</ServiceDate></InvoiceLineAdd><InvoiceLineAdd defMacro="TxnLineID:Invoice464016512"><ItemRef><ListID>8000005F-1199282732</ListID></ItemRef><Desc>(2) Man Service Crew -(brooks Armando) Labor to make repairs as follows: Troubleshoot no pressure at Main gate Controller. System has lost prime. Pulled Pump apart to check no issues found. Removed Cistern Tank Lid and removed foot valve. Found ck valve loose causing water to drain back into tank. Reprimed pump all is working good. Still need to go thru zones</Desc>&

  • 11-06-2012 4:07 PM In reply to

    Re: Resolve conflict

    Answer

    Hi Innovative,

    I searched for the object specified "8000016A-1199282770" in the rest of the conflict message and concluded that this issue is being caused by the "PVC 2 1/2' SLIP FIX" Invoice Line Item. This could mean that the line item no longer exists in QuickBooks so try clearing all your Conflicts in Method and then perform a Full Synchronization. See if this same conflict reappears and let me know the outcome.

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
  • 11-08-2012 4:32 PM In reply to

    Re: Resolve conflict

    PERFECt  Thanks

    where or how did you know the item, do i search qbooks for 8000016A-1199282770

  • 11-08-2012 4:54 PM In reply to

    Re: Resolve conflict

    Innovative:
    where or how did you know the item, do i search qbooks for 8000016A-1199282770

    In the first line of the error message you pasted it stated the following: "The error was: Object "8000016A-1199282770" specified in the request cannot be found". So I just performed a search in the rest of the error message for the object (8000016A-1199282770) and found it was referring to the "PVC 2 1/2' SLIP FIX" line item. That's what's causing the problem in QuickBooks, so go check out your Line Items in QuickBooks and make sure this one exists and is still acive.

    - Ashur


    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
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