Method Community

Greetings,

QBO>Scheduling and invoicing> work order list> Checked one workorder> more actions> selected for job costing> enter job cost screen> enter actual hours / time tracking> selected the goto link next to the employee and i get the following message: Could not run the 'Show Screen In Popup' command, as there was a problem locating the Screen 'Time Tracking'. This Screen may have been deleted, or if you copied the original Screen from another account, you may also need to copy the Screen 'Time Tracking' as well.

Additional Information

Action Sequence Order:1

This is orginal screen. 

I am in the process of setting up payroll, not sure if this is a issue. The employee is active in qbo. 

John M

Hi John,

I was able to recreate this on screen as well.  I've submitted a ticket and will update the thread when it is fixed.

- Adam

John - This has been fixed and is working now. 

- Adam

Greetings,

Now i get the follwoing erro message: Icant get into the job costing at all now.

November version. 

John M

John,

I can't seem to replicate this.  Could you try logging out and logging back in again, and try on both the October and November versions?  If it occurs again, can you list the steps you took to create the error.  

- Adam

Adam.

Tried, logging out then back in stil give me issues. All the stock screens and all the custom screens I created in the October version that need job costing work great.

All the stock and custom screens that need job costing in the November version  dont work. 

Method support is open. 

John M

Adam.

Look like this has been taken care of as well.. 

Thanks!

John M

Adam,

My bad, i was in the oct version.  I still have this issue

John M

John - can you test this again in the October version?

- Adam

Sorry John I meant the November version.  It should be working now.

- Adam

Works great! thanks

John M