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Recurring work orders issue

Last post 11-21-2012 9:06 AM by Method_Adam. 1 replies.
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  • 11-20-2012 6:31 PM

    Recurring work orders issue

    Greetings

    QBO>Scheduling and Invoice>work order list>creeat work order>Recurring tab? check mark>

    I create a workorder then go to recurring and create a monthly billing workorder for each month. click on the update link then click save and close.

    I create another work order for another client, go to recurring,

    check the check box  and there are work orders from the last client. If i delete those work orders then the first clients work orders delete as well.

    So what i have been doing is logging off then logging back in after each workorder i make recurring and i am not getting any more past work orders. 

    I have to make sure there are no workorders in the recurring section of the workorder to make sure i am safe. 

    This is kind of a random thing. 

    John M

    UPDATE: If i create a work order, enter the name, job name and such then save and close, then come back to the work order and go the recurring tab and create them...then i dont get past work orders. 

  • 11-21-2012 9:06 AM In reply to

    Re: Recurring work orders issue

    Answer

    Hi John

    I can confirm this happened on my end too.  I'll put in a ticket for this issue.

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
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