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Invoices Created in Method Not Being Marked as Pending In QB

Last post 11-30-2012 3:30 PM by Method_Adam. 2 replies.
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  • 11-30-2012 10:31 AM

    Invoices Created in Method Not Being Marked as Pending In QB

    We have an issues where sales orders (ie. invoices) are created in Method and (not all the time) do not reside in QB as pending invoices, but are in QB as invoices that are "Marked as Final".

    I do not believe there is a setting in Method that does this and I am not sure why this is happening, but it's a significant problem since whoever processes the invoices has no idea that they were newly created as they never reside in the "Pending" Sales report in QB.

    How can this be fixed?

  • 11-30-2012 10:47 AM In reply to

    Re: Invoices Created in Method Not Being Marked as Pending In QB

    Greetings,

    I have had issues like this before, I did two full syncs and it worked.  Have you tried that?

    Also, check the for any conflicts.  If there are any it could backlog your invoices from moving over. 

    I dont work for method, i use the program alot. 

    John M

  • 11-30-2012 3:30 PM In reply to

    Re: Invoices Created in Method Not Being Marked as Pending In QB

    Answer

    Mike,

    We do have a "Mark as Invoice as Pending" in Method CRM for Quickbooks desktop.  Are you using our desktop or QBO version?


    I believe this is not checked by default.


    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
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