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Work Items not displaying in calendar following USER name change

Last post 02-18-2013 5:36 PM by Method_Adam. 1 replies.
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  • 02-18-2013 8:20 AM

    Work Items not displaying in calendar following USER name change

    Reply Contact

    Help!

    I seem to be having a glitch with the programmed work orders not showing in the FeildService Calendar after I've edited the usernames.  the 'user' has changed in the entries on the 'edit series' forms but isn't populating the calendar.

  • 02-18-2013 5:36 PM In reply to

    Re: Work Items not displaying in calendar following USER name change

    Reply Contact

    Hi,

    I've taken a look and it appears you may be right.  When you change or save an occurence in a series, there is a field called IsChangedOccurence.  This is set to false when the series is created.  If an occurence is saved, then this is set to true.  It appears that when this field is set to true, it no longer shows in the calendar.  I'll submit this to the team and update this thread when I hear back.

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
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