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Restoring items marked "DeleteFromDesktop"

Last post 03-20-2013 8:38 AM by Method_Jason. 1 replies.
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  • 03-20-2013 8:18 AM

    • iwes
    • Not Ranked
    • Joined on 03-20-2013
    • Posts 3

    Restoring items marked "DeleteFromDesktop"

    Reply Contact

    We had to restore the previous night's backup copy of QBES, losing a morning's worth of transactions/customer entries/time entries/etc.

    During a full sync, I see all the transaction made during the morning marked "DeleteFromDesktop" in the Resolve Conflicts tab. Clicking "Retry" does nothing (they do not get re-added) and they re-appear during the next full sync.

    Is there any way to force these items to be re-created in QB Desktop?

    Thanks,
    Wes 

  • 03-20-2013 8:38 AM In reply to

    Re: Restoring items marked "DeleteFromDesktop"

    Answer
    Reply Contact

    Hi Wes, 

    This can be done, but it would take paid consulting time because a developer would have to force the conflicts back into Quickbooks. I recommend you give us a call on our support line to talk about it further and so we can take action quickly. The number is 1.888.925.6238 and then dial 2 for the support line. 

    - Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
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