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Edit Contact Screen Blank

Last post 03-28-2013 3:38 PM by Method_Ashur. 4 replies.
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  • 03-27-2013 5:52 PM

    Edit Contact Screen Blank

    When I am in Leads -> Contacts Tab -> Edit Contact  the Edit Contact Screen is blank

  • 03-28-2013 9:17 AM In reply to

    Re: Edit Contact Screen Blank

    Answer

    Hi k.leeser,

    Have you since logged out then back in? Are you still experiencing this issue? If so, regenerate the below tables then try again:

    • Entity
    • Customer
    • Contacts

    In order to regenerate a table go to Customize > Tables/Fields > click on the name of the appropriate table, i.e. Entity, then click Finished Editing Fields. Let me know what the outcome is.

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
  • 03-28-2013 9:30 AM In reply to

    Re: Edit Contact Screen Blank

    Answer

    Adding on to my last comment, we just pushed out an update to the Contacts screen last night so you may have tried accessing the screen while the update was being pushed out. Click here to check out the release note.

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
  • 03-28-2013 3:06 PM In reply to

    Re: Edit Contact Screen Blank

    That may have been it. I did not re-generate the screen and it now seems to be working.

  • 03-28-2013 3:38 PM In reply to

    Re: Edit Contact Screen Blank

    Glad to hear, let us know if you experience any other problems Smile

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
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