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Cannot get Outlook plug-in to work

Last post 04-17-2013 12:55 PM by rodsstuff. 2 replies.
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  • 04-14-2013 2:26 PM

    Cannot get Outlook plug-in to work

    I've followed instruction on community forum and method help.  Even uninstalled and reinstalled plug-in.  Using Comcast Business Class exchange for email, pulling it into Outlook.  I think something is wrong on the Setup Default screen.  What should be in the Internal Outlook Exchange Domain @.  Then when I click on appointments or appontments detail tab (still in setup) I get: Method API response login failed. This is the same error I get when I click on "Add to Method" anywhere in Outlook.  Any assistance would be greatly appreciated!!!

     

     


  • 04-15-2013 11:01 AM In reply to

    Re: Cannot get Outlook plug-in to work

    Answer

    Tom,

    We spoke on the phone and we've created a case for you.

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
  • 04-17-2013 12:55 PM In reply to

    Re: Cannot get Outlook plug-in to work

    Got it to work

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