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Screen Customization - drag and drop won't work

Last post 05-27-2013 10:00 AM by Method_Ashur. 1 replies.
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  • 05-25-2013 10:11 AM

    • Jule
    • Not Ranked
    • Joined on 05-25-2013
    • Posts 5

    Screen Customization - drag and drop won't work

    I am a new user and I am trying to customize a screen - I can edit the headers but when I try to drag a drop a new field or move an existing one, it won't let me.  Any suggestions?

  • 05-27-2013 10:00 AM In reply to

    Re: Screen Customization - drag and drop won't work

    Answer

    Hi Jule,

    I sent you an email in regard to this Support case. Essentially, this won't work when using IE10 on a Windows 7 machine. You'll need to either downgrade to IE9 or use Firefox or Chrome instead. Please respond to the Support case.

    - Ashur

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    Ashur Shamon
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    Method Integration Inc.
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