Method Community

Is it possible to create a new contact when raising an activity from a web form or must the contact exist already?

Hi andy,

The contact record must already exist before an activity can be assigned to it. You can first create an unassigned activity then manually assign the appropriate contact to them after they're created. Is this helpful to you? If not, what is your end goal?

- Ashur

I was testing a web form without creating a lead. I want to include contact details within the activity. I'm just looking at editing the PHP to allow this.

You can save the contact information in the Activity.Comments field, or in your own custom fields, since theres no Contact record associated witht he Activity yet. You can also utilize the Method API. Here's a list of services available through our API. If you decide to go this route and require further assistance, post your questions on our API forum. Hope this helps!

- Ashur