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Check Box not acting correct?

Last post 08-29-2013 8:09 AM by Method_Jason. 10 replies.
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  • 07-08-2013 12:45 AM

    Check Box not acting correct?

    I have a check box that i have a condiiton based on the invoice selected on my grid, when selected it takes me to that invoice and if it is a Company then i say checkbox = Yes if it is not a contractor = No.

    When i select an invoice that is not a company it does the condition correctly; i know this b/c i have temporarily added a mesage box to show the value of the checkbox as the last action on select invoice and it says False... also i have other conditions that occure if it is a company or not and those conditions are working. 

    However the box goes from unchecked to check when the page loads.

    I have added a temp button that just checks and unchecks with the same conditions and pressing that button works just fine.  So i know that it is possible to manipulate the checkbox...

    Is this a known issue or is there something i am doing wrong?  I have a feeling there is something going on when the page loads for the first time.  I looked at the 

    Default value: (defaults to checked or unchecked)

     and tried both checking and unchecking this to no avail.

    Please help.  Thanks

  • 07-08-2013 11:39 AM In reply to

    Re: Check Box not acting correct?

    Hi Chris,

    I am having some difficulty understanding exactly what you are wanting to do between sreens, could you elaborate more on this? Would you be able to let me know which Screens you are attempting to transition from and to?  Example are you going form Edit Customer Screen to Invoice Screen?  Are you already on the Invoice Screen, with the Invoice grid to the left, then, after using the new checkbox are you going to another screen?, or viewing the information populated on the right of the invoice screen?

    Thanks,

    -Ben

  • 07-10-2013 2:37 AM In reply to

    Re: Check Box not acting correct?

    I am in a modified mobile invoice...i am selecting an existing invoice from the grid, uppon selection the canned logic is to take to the screen where it shows the customer info....i have modified it a bit to say look at that customer and check a box depending if that customer is a company or not.


    On a side note I have tried going form Edit Customer Screen to Invoice Screen on the mobile application with no such luck...if you have a tip on that that would be great too?

  • 07-11-2013 9:26 AM In reply to

    Re: Check Box not acting correct?

    Answer

    Hi Chris, 

    I tested the checkbox default value on a mobile screen and it seems to be working fine. Is it possible you have an action in the OnScreenLoad action set that is triggering this? To get to this action set hit the Advanced button in the top left corner of the screen designer and skip to step 2. Also, you can try the checkbox on another screen to see if you can get it to work properly, it may be an action on the screen causing the box to be checked. H

    For your second question, are you trying to create an invoice directly from the Edit Customer screen in mobile? I would suggest reverse engineering the New Transaction... button on the desktop Edit Customer screen. 

    Hope this helps!

    Jason

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    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 07-12-2013 11:23 PM In reply to

    Re: Check Box not acting correct?

    Thanks Jason.  I think i found the problem?  In my code i check it, then later in the code i say on condition uncheck it.  The output when conditioned is still coming out checked.  I have other objects on the screen acting on these conditions and they work find.   So i added a dummy checkbox and just put in the code to check the box then uncheck the box the dummy checkbox still comes out checked. It seems to disregard the second check command? My work around will be to start unchecked and if <> condition then check but i do think there is something going on in system? 

  • 07-15-2013 11:26 AM In reply to

    Re: Check Box not acting correct?

    Hi Chris, 

    I couldn't replicate this behaviour. I just put a checkbox on a mobile screen that is checked by default, then I added a button that unchecks the box based on a conditional statement. I'll try a few more scenarios similar to what you are trying to do. 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 07-15-2013 2:10 PM In reply to

    Re: Check Box not acting correct?

    Have the button uncheck then check then uncheck just 3 lines of the code ...the expected result will have the box checked per my findings.  Even though the last part of the code said uncheck.

  • 07-17-2013 4:02 PM In reply to

    Re: Check Box not acting correct?

    Chris, 

    I see what you mean now. I was able to replicate this only on a screen that is optimized for mobile. I'll put a ticket in with the team to see if we can get this resolved. Thanks for bringing this to our attention! 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 08-28-2013 3:16 PM In reply to

    Re: Check Box not acting correct?

    Hi Chris,

    This has been fixed in the August version of Method. 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 08-28-2013 10:26 PM In reply to

    Re: Check Box not acting correct?

    Jason,

    Thanks.

    I have searched on your site....and don't understand....do i need to do something within my account to get the latest and greatest versions of method if i have quickbooks online, or does it just get uploaded and is seamless to me?

  • 08-29-2013 8:09 AM In reply to

    Re: Check Box not acting correct?

    Chris,

    If you go to the main Method sign in page (found here) you will see the option at the bottom of the screen to Switch to the August version. Eventually, everyone will get switched automatically to the August version and this step will not be needed.

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
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