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Web to Lead not working

Last post 07-09-2013 1:40 PM by Ben B. 5 replies.
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  • 07-08-2013 9:24 AM

    Web to Lead not working

    Create a web to lead form that is not working.

    I have added our website URL to the hosted screen and get the following error when hitting submit button.

    Server Error in '/MethodWebForms' Application.


    Runtime Error

    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. 

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

    <!-- Web.Config Configuration File -->
    
    <configuration>
        <system.web>
            <customErrors mode="Off"/>
        </system.web>
    </configuration>


    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

    <!-- Web.Config Configuration File -->
    
    <configuration>
        <system.web>
            <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
        </system.web>
    </configuration>
  • 07-08-2013 10:59 AM In reply to

    Re: Web to Lead not working

    Hi Ben,

    Does this error occur when you are trying to create the web form within Method? Was it when you clicked the Next button on Step 1 of 9: Select host websiteThanks. 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 07-08-2013 11:47 AM In reply to

    Re: Web to Lead not working

    Answer

    Ben,

    This issue should be resolved. Can you try again and let us know if you have any more problems? Thanks! 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 07-08-2013 6:12 PM In reply to

    Re: Web to Lead not working

    No its after I create it and try and use it in our website. We put the code method creates into a frame on our website and it returns the error.

    and still not working, getting following error still.

    Server Error in '/MethodWebForms' Application.


    Runtime Error

    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

    <!-- Web.Config Configuration File -->
    
    <configuration>
        <system.web>
            <customErrors mode="Off"/>
        </system.web>
    </configuration>


    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

    <!-- Web.Config Configuration File -->
    
    <configuration>
        <system.web>
            <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
        </system.web>
    </configuration>
  • 07-09-2013 8:36 AM In reply to

    Re: Web to Lead not working

    Hi Ben, 

    Thanks for the update. I'm going to take this conversation off the forums for now and reach out to you directly. Talk to you soon. 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 07-09-2013 1:40 PM In reply to

    Re: Web to Lead not working

    k, doing a bunch of screen design today. Ill check out your ideas soon.

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