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Strange behaviour of a simple enter value of field on screen action

Last post 10-31-2013 9:38 AM by Method_Jason. 2 replies.
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  • 09-04-2013 8:46 AM

    Strange behaviour of a simple enter value of field on screen action

    When opening a subaccount (new contact) from a parent screen, I have a series of actions in the "Advanced..." button (ie. on screen load) that populate the address details of the subaccount with the adress of the parent. Note that this "New Contact" screen is based on the Customer table. Anyway, the actions are all in this format:

    Loop through customer table where Fullname = Action result "resultparentname"

    Enter value into field on screen | Value From Row | eg. Billaddress1

    In this case, "resultparentname" is an action result that is populated beforehand by the shared result "resultparentname" that is generated when the "New Contact" button is pressed in the parent screen.

    All the address fields from the parent populate properly into the appropriate fields for the new contact, but when I try to populate the Sales Tax field on the screen with "SalesTaxCode" from the Customer table, when I go back into that line of code and look at the dropdown (ie. the field that's referred to in the customer table), the "BillingRate" field is referenced every time, instead of the SalesTaxCode field.

    This is very strange, as all other "Value From Row" fields (BillAddr1, State/Prov, etc.) populate properly.

    How is this possible?

  • 09-04-2013 12:00 PM In reply to

    Re: Strange behaviour of a simple enter value of field on screen action

    Answer

    Hi Mike,

    Sounds odd! Can you email me the screen you are talking about and make sure the MethodSupport user is activated? I'll sign in and take a look. 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 10-31-2013 9:38 AM In reply to

    Re: Strange behaviour of a simple enter value of field on screen action

    Hi Mike, 

    This has been fixed on the October version of Method. Let me know if you are still having any issues with it!

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
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