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Generate Report Doesn't Work / Turn On Old Aug/Sept Version

Last post 11-27-2013 4:41 PM by Method_Greg. 2 replies.
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  • 11-27-2013 1:36 PM

    • m.guy
    • Top 200 Contributor
    • Joined on 06-21-2011
    • Posts 27

    Generate Report Doesn't Work / Turn On Old Aug/Sept Version

    On 10/31 Method released an update that created problems with the Generate Report function.  At the time my client reported the problem to me, I didn’t realize there was a Method update so spent time looking into it.  Once I figured out that the Generate Report function wouldn’t work at all with certain tables, I also noticed Method had released a new version so switching back to the old August/September version immediately fixed the problem. 

    Over the past month, I’ve received several communications from Method regarding the latest update and indications that the Generate Report function was a “work-in-progress”.  All fine, except yesterday the option to log into the August / September version was suddenly stopped and once again without notice.  I guess that would be fine if all the bugs were fixed, however they’re not and the Generate Report action doesn’t work at all for certain tables.  For my client, this is completely shutting off his ability to produce a custom purchase receipt that he’s required to do by law and print checks; i.e. mission critical business functions.  Can you please turn on the August/Sept version while you continue to work on fixing the Generate Report action so that it works with at least the Check and Bill tables?  Thanks.

  • 11-27-2013 3:17 PM In reply to

    Re: Generate Report Doesn't Work / Turn On Old Aug/Sept Version

    We took this conversation offline to get resolved.  We are currently working on a solution.

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
  • 11-27-2013 4:41 PM In reply to

    Re: Generate Report Doesn't Work / Turn On Old Aug/Sept Version

    A fix has been put in and the issue has been resolved.

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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