Method Community

The Next Activity is not updating on my Customer Screen.  I checked the Activity types and they seem to be linked to the appropriate status.  But it is still not updating.  Could it be that I created a custom customer screen?  If so, how do I correct, if not, what other possibilites are there?

Hi,

Sorry for the late reply.  Can you tell me the status of the activity?  Also, have you deleted any activities for the customer?  I you have deleted that next pending activity, it can leave this field blank.

- Adam