Hello,
I've had a similar question on the Help Line and seen other customers customize the list to their own advantage.
The Customer and Contacts List is a list of Contacts sorted by default alphabetically. With customization, you can either change the sorting order and/or add a new column. To modify the sort on a grid, copy the screen and open the Contacts grid Edit menu in hte screen designer. On Step 4, you can change the sorting order for the grid. (By default, it is sorted by FullName/Contact name alphabetically) To add a new column to a grid, go to Step 2. For your case, you may want to replace the FullName column with a Company field column.
The default Contact/Customer/Company field is actually the FullName field for Contacts that is overridden by an SQL command. You can find this command in the 'Advanced' screen for the FullName column. This is how it appears to be three fields in one.
We have a customization section in our Help Center that you can check out. Also, we do have consulting services and the free consulting hour for new customers.
- Greg