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Calculate Distance

Last post 02-17-2014 3:57 PM by mpruet. 3 replies.
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  • 02-14-2014 3:55 PM

    • mpruet
    • Not Ranked
    • Joined on 10-25-2013
    • Posts 5

    Calculate Distance

    The starting address is not being populated in the "Calculate Distance" screen in Enter Expenses.  It returns an error:

    Action Processing Stopped

    methiodplotaddress: Rerror: No Address or coordinates to plot.


    But, I do have an address, in the default preferences,  and I copied it to the ending address and it returns "please enter 2 addresses to route".


    Any help is appreciated

  • 02-17-2014 10:56 AM In reply to

    Re: Calculate Distance

    Hi mpruet,

    I'm going try and recreate this in my account.  Also, could you enable MethodSupport for the account, and send me an email with your company account, and expense this is happening on so I can take a look.

    Thanks,

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
  • 02-17-2014 3:56 PM In reply to

    • mpruet
    • Not Ranked
    • Joined on 10-25-2013
    • Posts 5

    Re: Calculate Distance

    Category - Milege Client, 

    Payment methos - cash

    Any customer

    Billable-Billable


    method support is alreadu enabled


    Account - paragonintegratedBusinessSystems


    Thanks!


  • 02-17-2014 3:57 PM In reply to

    • mpruet
    • Not Ranked
    • Joined on 10-25-2013
    • Posts 5

    Re: Calculate Distance

    forgot to mention - no customizations

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