Method Community

I want to use a bulk email template that contains the first name of the selected contact, what is the variable name I should use?

Thanks

Hi CF_Pro,

You would use Method Integration's "Mail merge" feature. You can read about it here.

For your example, the variable name for the first name of the contact is expressed as Customer.FirstName.

Naeem

I am already using that exact mail merge command, however I notice that when I pick different contacts it does not pull in the correct first name.  I always draws off the main first name on record.  How do I draw the name of the contact I am working with.  I select the "New activity" from within the contact tab.

CF_Pro

Hey CF,

Apologies for delayed response. I've been looking into trying to replicate this but, haven't been able to, the basic mail merge should work. Do you mind giving our support line a call? This is something we should go into your system to figure out.