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list builder

Last post 04-23-2014 4:27 PM by Method_Greg. 1 replies.
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  • 04-21-2014 12:38 PM

    • JoAnne
    • Not Ranked
    • Joined on 01-14-2013
    • Posts 3

    list builder

    Why are contacts/leads/customers listed multiple times in list builder?

  • 04-23-2014 4:27 PM In reply to

    Re: list builder

    Hello JoAnne,  
       It looks like you have accidentally added the same contacts/leads/customers twice.  I would suggest clearing the list and starting again.
       If you are choosing "Fill List with Contacts" when building a list, make sure the selections 'Fresh list - remove any existing List Builder records' and/or 'Duplicates - don't add contacts that have a duplicate email address'.  These make sure you don't enter duplicate contacts.
        When choosing Fill list with Invoices, there is no checks for duplicates.  If you have invoices or contacts in the list already, it will not do any check that the record is already there.
    - Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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