Hey Rick,
There are no problems with Method, check to see what role you’re currently assigned. Have you setup users, or made any changes to user profiles?
If you have not done any of the above, activate the MethodSupport user in your account and let me know the account name. I will take a quick look and let you know what I find. If this is a user error, check out the webinars. If you want to have us resolve the issue, contact your business consultant and book some consulting time.