Method Community

When Trying to get time from Xora I keep getting an error message box....

Message:

Action Sequence: 5

There has been an error during the action process

???

Hi Michael,

We are aware of this and currently looking into the Action Sequence. I will provide an update ASAP. Sorry for any inconvenience.

 I am getting a similar error message when my customers are trying to log into the customer portal:

Error^Action Sequence Order:5^ERROR:THE LOGIN '' WAS NOT DETECTED.

Any idea on when this will be fixed?  My customers can't login.

Al

Michael – The Action Sequence: 5 should be resolved for your Method/Xora account.

***

Al,

Welcome to our community forums. It doesn’t sound like this message came from a Method account set up to use Xora as is the case with Michael above.

Have you done any customization in this area? If this is happening from the Customer Portal please email me the following:
 
1. Copy and paste the link you are using to login to the portal.
2. Sample user ID and password for the portal.

Thanks,

 Hey Al,

I have let Val know that we are looking into this through consulting time.