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I'd like to create an email that includes all relavent files. How can I achieve this especially if I'm not sure how many attachments there might be.

--Michael

Hi Michael,

Emails can contain multiple attachments, when setting up the Send Email action you can click the plus sign beside the Attachment Location field to add more attachments. If you're not sure how many attachments you need, you can use conditional statements to setup different combinations of Send Email actions with different attachemnts.

If you can go into more detail about where these attachments are coming from, I can suggest a more specific approach.

-Russell

What I want to do is have the attachments stored in a table with a reference back to the original record. As such there could be N documents related to each record and each record could have a different number of documents. I had seen the plus sign that you mentioned but it seems to limit it to 5 attachments max and using conditionals seems a little kludgy. I hoping looking for a more programatic method of attaching a list of attachments (also without the 5 limit).

--Michael

Hi Michael,

That makes sense, unfortunately the limit is 5 attachments per email.

As an alternative, you could design a portal page where users could download documents assigned to them. This question was asked on our forums here: http://method.me/cs/forums/p/4905/18827.aspx. Instead of attaching the documents to the email, the email could link to this portal page.

-Russell

Ok...wasn't the answer I was hoping for but kind of what I was expecting. Thanks for the advise and the possible options.

--Michael