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Estimate Not filling in Total

Last post 05-27-2014 9:27 AM by Method_Russell. 3 replies.
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  • 05-25-2014 7:50 PM

    • Neil
    • Not Ranked
    • Joined on 04-14-2014
    • Posts 3

    Estimate Not filling in Total

    Reply Contact

    The total is not always filled in when I go to print an estimate.  Or sometimes if I make a change the total won't reflect the change.

  • 05-26-2014 8:22 AM In reply to

    Re: Estimate Not filling in Total

    Reply Contact

    Hi Neil,

    Are you using the Print Preview button on the New / Edit Estimate screen, which generates a PDF? Has this screen been customized in any way? When you click the Print Preivew button this should save any changes you have made, before the PDF is generated. 

    If you are referring to the total on the grid on the screen (which contains line items), this can be udpated by clicking the Update button at the bottom of the grid.

    -Russell

  • 05-26-2014 9:40 PM In reply to

    • Neil
    • Not Ranked
    • Joined on 04-14-2014
    • Posts 3

    Re: Estimate Not filling in Total

    Reply Contact
    Hello Russell
    Yes I am using the print preview button, it has not been modified in any way.

  • 05-27-2014 9:27 AM In reply to

    Re: Estimate Not filling in Total

    Reply Contact

    Hi Neil,

    Can you answer a few questions for me please:

    1. What type of changes are you making that don't affect the total? Describe the steps if possible. 
    2. Are you able to reproduce this issue consistantly?
    3. Does the total on the PDF match the total on the grid, at the bottom of the Amount column (after the grid is updated by the Print Preview button)?

    -Russell
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