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I'm not your buddy, friend!

Last post 05-31-2014 8:18 AM by John M. 4 replies.
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  • 05-27-2014 2:23 PM

    I'm not your buddy, friend!

    Method is very slow today.  

    Question 1:  is your server a potato?

    Question 2:  do you have a tech support team?  I've heard you have one, but evidence to the contrary is mounting.

    Question 3:  ARE YOU KIDDING ME?!?!?!?!

    Question 4:  Are you aware that your software is used to run businesses?  And that when it doens't work,  people are crippled?

    Question 5:  Did you know that all of the worst tech support teams in the world have one thing in common, which is you can't stay on hold till you talk to someone, you stay on hold 2 two minutes, then get dumped into voicemail....?

  • 05-27-2014 4:15 PM In reply to

    Re: I'm not your buddy, friend!

    Amen!! I was told they are very busy.  Well, this is one way to fix that!

  • 05-31-2014 6:30 AM In reply to

    Re: I'm not your buddy, friend!

    1) I've been having the same problem all week. Try the February version. Much faster.

    2) When in doubt, try the forums.

    3) Nope

    4) Never had a critical problem that was not rectified in 24 hours or less. If our business was larger, truly critical to the U.S. / Canadian economy, we probably (definitely) wouldn't even be using QuickBooks in the first place.

    5) Something to consider. Attract more bees with pollen than vinegar. I've always laughed at the 'honey' phrase. Honey only attracts flies, and if you're looking to attract flies, a pile of #@!$ is probably your best bet.

    Best,

    F.W.

  • 05-31-2014 6:33 AM In reply to

    Re: I'm not your buddy, friend!

    retrotel:

    Amen!! I was told they are very busy.  Well, this is one way to fix that!

    Likely busy adding infrastructure

  • 05-31-2014 8:18 AM In reply to

    Re: I'm not your buddy, friend!

    Greetings.

    I think your getting confused with SAP

    Never had those issues with Method Intergration. 

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