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Updating Times in Work Orders Not working for End times

Last post 07-15-2014 9:01 AM by Method_Greg. 1 replies.
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  • 07-03-2014 12:12 PM

    • jkculv
    • Not Ranked
    • Joined on 07-09-2013
    • Rapid CIty, SD
    • Posts 3

    Updating Times in Work Orders Not working for End times

    Reply Contact

    On the Time In/Time Out Tab of a work order. If you need to change the start or end time on a time that has already been entered, it only works to change the start time. If you change the end time you receive the following error and it doesn't calculate the new change in total time.

    Action Sequence:1

    Unable to locate value from row for column TimeTrackingStartTime

    Please contact the app developer.

  • 07-15-2014 9:01 AM In reply to

    Re: Updating Times in Work Orders Not working for End times

    Reply Contact

    Hello,

       I was able to reproduce this on my account. I changed the end time in the Time In / Time Out grid.  On both Update and Save it occurred.  I will create a ticket and let the developers know.

    Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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