Hello Laurie,
It looks like your company name is not defined in QuickBooks. Method has no control over the company name of the actual company being managed by QuickBooks. Are you on QuickBooks Online or QuickBooks desktop? I can see if I can find the setting for the company name in QuickBooks so you can see what you have it setup as. If you go to CRM -> Home -> Email Templates and look for the CRM_Follow-upActivityforUser template, you will see the subject line is: [Company.CompanyName] You have been assigned a Follow-up Activity # Activity.RecordID . Company.CompanyName comes from your QuickBooks file and is set there accordingly.
Greg
Greg Bilous
Community Support Specialist
Method Integration
g.bilous@method.me
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