Method Community

Hello,

I have been utilizing the List Builder under Campaigns for mass email distributrions. Everything is working fine, but I am curiuos if there is a way to track the emails that were sent from Method via the List Builder? Capturing a history of all emails sent from Method is valuable, I just don't know if it is possible, and if so, where do I go?

BTW: under Customize / My Acccount / Default Email Prefences I have set up our defaul mail server setting there.

Thank you for your help!

Ivana

Hello Ivana,

    Unfortunately, there isn't a way to track emails once they have left Method. If you set up the default email prefences, the emails will go through your SMTP server.  You will get undelivered and error email messages if there was a problem with an email to an account.  Also, you may be able to track messages if you use an email service to send the emails out. 

    If you do send out a large amount of emails, consider using an email send service like SendGrid.  Regular personal email accounts from Gmail and Yahoo are not meant to handle mass emails.  They can have problems if you do have consistent large email campaigns.  Plus, they don't have the options to handle mass email actions.

Greg

Hello Ivana,

     I did have one suggestion.  When using the List Builder, you can create an activity that marks an email being sent out.  In Step 3 of the List Builder, check-off Add Activity? and create an activity to record the email going out.  This would allow you to have an activity indicating if a user was sent an email and information about the email.

Greg