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Importing Leads, Customers & Opportunities

Last post 09-24-2014 1:38 PM by Method_Greg. 3 replies.
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  • 09-23-2014 5:29 PM

    Importing Leads, Customers & Opportunities

    In our current customer database we have "all our Customer-related fields (last name, first name, etc), but we also have some Opportunity-related fields (i.e. "Opportunity Number" and "Opportunity Amounts", "Opportunity Date", etc.  I need to importa bunch of leads and customers. In addition to that, I'm thinking I should import the "Opportunities".

    So my questions:

    1) does it make sense to import the Opportunities? (I think it does, since that's how we tracked everything historically)

    2) Is there a certain sequence I should import in?  For example, would I first import into the Lead Table; then the Customer Table, and then the Opportunity table?

    Any help would be appreciated. Thanks!

  • 09-24-2014 8:40 AM In reply to

    Re: Importing Leads, Customers & Opportunities

    Hello Dave,

       I am going to assume your current customer database is in another CRM and you are transfering the data into Method?  If you use your opportunities in your daily workflow or it is how you keep track of acitivities dealing with customers, then I would import the opportunities.  There would be an order in which you import records.  Opportunities are CRM-based and will be stored in Method rather than QuickBooks.

    1. Import Customers

    2. Import Contacts

    3. Import Opportunities

    You need to import customers first (with the main contact) to have something to attach contacts records to.  Then you can import opportunities attaching them to contacts.  Take a look at our blog post on importing customers to get a better idea of the process.

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
  • 09-24-2014 12:23 PM In reply to

    Re: Importing Leads, Customers & Opportunities

    That blog info is helpful. Do you have any similar documentation for importing the "Opportunities"?

  • 09-24-2014 1:38 PM In reply to

    Re: Importing Leads, Customers & Opportunities

    Hello Dave,

      There is no documentation for specific tables.  Most of the imports I have seen users do is with customers and leads.  I do see some for activities and opportunities.  There is a common process to do this to do any imports.

    1. First find out what fields are mandatory.  Go to Customize > Tables/Fields > Opportunity to open the field list for the table.  Look for any fields that have "Required?" checked.  In opportunities AssignedTo, CloseDate, Customer, Name and OpportunityStage fields are required.  This means they must be in your import file.

    Three are dropdowns.  AssignedTo is the dropdown connecting to the Users table on the spdSecurityUserName field. (You most likely can use just the user's display name)   Customer is the dropdown connecting the Customer table on the FullName field. OpportunityStage is the dropdown field connecting the OpportunityStage table on the OpportunityStage field.  When importing, these three fields must have values that match values in its respective field and table.  For example, if Customer has a value of Sam Crenshaw Fine Foods, 'Sam Crenshaw Fine Foods' must be in one Customer record in the table that has FullName field equal to that name.

    2. Export the opportunities table and create your import template.  This will give you a base for the opportunity import.  I suggest creating one or two dummy opportunities before exporting.  It will give you markers as to what fields values are stored into, in relation to the screen fields.

    3.  Create your import file just like you would do with importing customers remembering to include the required fields.  I like to save a blank template, a template with all your data and then your actual import.

    4. Import the file.  Try two records the first time.  See if the imported records have the correct data once in Method and that the links work and you can see the record.  If something doesn't look right, then export the table again and take a look to remedy the problem.  I recommend doing only 500 at a time.  After 500, you run may run into timeouts if the import is large.

    Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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