Tried to send an estimate. Took Method a long time, said the message was "healthy"....now I am literally getting an email every 2 seconds from Method....33 per minute...I can't make it stop.
I cant reach tech support - nobody answering. My email server is going to crash....any help would be appreciated. Says a recipient must be specified but it was a known good working email address.
Email Send Failure Alert
The following email failed to send. Method has tried to send this email via your specified mail server a total of 2 times, approximately 1 minutes apart, before giving up.
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Mail Server
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smtp-relay.gmail.com
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Response from Mail Server
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A recipient must be specified.
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Company Account
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xxxxxx
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Server User
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xxxxx
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Use SSL?
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True
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Port
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587
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From Name
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From Address
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To
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CC
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BCC
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xxxxx
xxxxx
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Subject
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xxxxxYour transaction (#00141576) from xxxxx is ready
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Body
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xxxxxx
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Tips:
- If some emails are working and some are not working, chances are you are using a bad email address. Ensure the sender email address is permitted to send through this email server, and that the 'To' email address is valid.
- If you are sending email with SSL, try going to Customize > My Account > Default Email Preferences and changing the port to 587. If that doesn't work, try 465. Most SSL servers support one or the other.
- If you are sending email with SSL, make sure your email server truly supports it. Try going to Customize > My Account > Default Email Preferences and changing the SSL on and off to see what is permitted.
- If you are getting a 'Relaying Denied' or 'Unable to relay' error, please ask your email server administrator to disable or remove any 'POP-Before-SMTP' settings - which are not supported by Method.
- For more tips visit the Method CRM Help Center