Hello Justin,
Here's my answer. I would suggest you to check few things in your account:
- Sign out and sign back in again
- Check the Date/Time stamp on Changes-Only Sync and see when it was last happend.(Make sure you have the most recent date & time).
- You can also run a Full sync to make sure everthing is syncing fine.
- Make sure your sync engine is working fine.
If all the above steps are fine, please call on our support line 1-888-925-6238 so that we can look into the issue.
-Inder