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Contact Portal Link

Last post 10-31-2014 11:01 AM by Method_Noel. 1 replies.
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  • 10-30-2014 5:39 PM

    • InstaDRY
    • Top 75 Contributor
    • Joined on 07-24-2014
    • Orlando, Fl.
    • Posts 60

    Contact Portal Link


    I'm trying to write a new e-mail template with a link to the customer portal.  It doesn't seem to be working.  Does anybody have any suggestions with setting up the e-mail template with the portal login weblink?

    M. Don Snyder
    InstaDRY, LLC
  • 10-31-2014 11:01 AM In reply to

    Re: Contact Portal Link

    Hello InstaDRY,

    I have been unable to replicate any issues with adding a portal link to an email template. Here are the steps I followed;

    Navigate to Customize -> Portals -> Edit an existing Portal. Here you will see 'Get sign-in page web address'. Click on this link and copy the URL that is provided. You can then paste this URL in to your email template.

    By following these steps I successfully sent out an email with a link to the portal login screen.

    I hope this helps. If you are still having issues after following the above steps please let me know.


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