Haiden, we have updated your account, kindly complete a changes only sync and let me know if it works. You can do this by right clicking on the Method Engine (the little m) icon in the system tray, Synchronize > Changes-Only. Note: QuickBooks has to be opened to the correct company file in question.
Jonathan, we have also updated your account, you can follow the steps above. However, if you referring to XORA as Valbon pointed out then kindly contact him.