Method Community

I have discovered that if you paste html text from another application like Gmail or Google Docs into a Method email template...some html attributes like bold and font color sometimes disappear. And while troubleshooting I also discover that this even happens if you have bold or colored html text within a Method email template, and then paste the text right back into the email template text box. The bold and font colors often disappear. 

Has anyone else noticed this? And perhaps figured out a fix or workaround?

Cutting and pasting text from different sources is pretty key to our workflow, so we're really hoping to find some kind of solution. 

Many thanks, Gregg

Hi RadioGuru,

I have replicated these inconsistencies and will now log a ticket with our developers.

Unfortunately I can not give you an ETA on how long this will take but I will update you as soon as the ticket is updated.

As for a workaround, perhaps you could copy the underlying HTML code from the source document and paste it in to the HTML source in the Method email template.

Noel