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URGENT: ListBuilder page is BLANK

Last post 11-10-2014 2:58 PM by Method_Noel. 3 replies.
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  • 11-09-2014 2:07 PM

    • Ivana
    • Top 500 Contributor
    • Joined on 08-28-2014
    • Posts 15

    URGENT: ListBuilder page is BLANK

    Hello, I need to send out a mass email distribution to our customers via the ListBuilder (CRM > Campaigns > List Builder), but I am I am unable to fill list with Customers... the page is completely blank. Please look into this ASAP as I urgently need to send out this email.

    Thank you, Ivana
    GratefulGreens

  • 11-10-2014 9:16 AM In reply to

    Re: URGENT: ListBuilder page is BLANK

    Hello Ivana,

    I have been unable to replicate this issue locally.

    If you continue to experience this problem a member of our Support Team will be able to assist you over the phone.

    Our Support number is 1.888.925.6238 (ext 2).

    Noel

  • 11-10-2014 2:08 PM In reply to

    • Ivana
    • Top 500 Contributor
    • Joined on 08-28-2014
    • Posts 15

    Re: URGENT: ListBuilder page is BLANK

    Hi Noel,

    The problem has been resolved... not sure what was happening and not sure what made the problem to disappear. Perhaps it was my computer...??

    Thank you for getting back to me.

    Best regards, Ivana

  • 11-10-2014 2:58 PM In reply to

    Re: URGENT: ListBuilder page is BLANK

    Answer

    Hi Ivana,

    I am glad to hear the problem has resolved itself.

    Unfortunately there is no way for me to know exactly what happened as I could not replicate the issue at my end.

    My guess would be that your browser just had a little hiccup. Nothing to worry about but perhaps you should ensure you are running the latest version of your browser. I find Chrome and Firefox to be the best performing browsers.

    Noel

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