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Connection Error

Last post 03-05-2010 12:28 PM by Method_Valbon. 3 replies.
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  • 03-04-2010 12:11 PM

    Time [O] Connection Error

    Method,

    After a fresh install of Method, a upgrade to QB 2010, and a new Dell R710 with 2008 R2 64bit TS install, we are now getting the following error:

    ---------------------------------

    3/4/2010 12:55:47 PM ERROR'MESSAGE'Unable to connect to the remote server/MESSAGE'STACKTRACE'   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
       at System.Net.HttpWebRequest.GetRequestStream()
       at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[ parameters)
       at MethodIntegrationEngine.localhost.Service.fnGetAccountingPreferencesV2(String sDataBaseName, String sLogin, String sPassword, Int32& intSecurityID, String sWebServiceEncryptionKey, Int32 intTrailUser, String sTrailComputerName, String sTrailIPAddressPublic, String sTrailIPAddressLocal, String& ServerTCPIP_ServerIP)
       at MethodIntegrationEngine.QuickBooks.fnGetAccountingPreferences(String sDataBaseName, String sLogin, String sPassword)/STACKTRACE'/ERROR'------company file open------
    3/4/2010 12:49:52 PM QB file:  

    ---------------------------------

    Any assistance would be greatly appreciated.

    Thanks!
    Jonathan

  • 03-04-2010 3:28 PM In reply to

    Re: Connection Error

    Here is an updated log for today:

    ---------------------------------

    3/4/2010 4:18:52 PM Error: Unable to connect to the remote server'
    3/4/2010 3:57:48 PM 'Account' 3 modification(s)
    'TimeTracking' 1 deletion(s) from server 23 modification(s) 6 addition(s) to server
    'VendorCredit'Failed: There appears to be an error with QuickBooks data (File...Utilities...Rebuild).  Check the Method Log for more information.
    ------company file open------
    3/4/2010 3:55:48 PM QB file:
    ------company file open------
    3/4/2010 3:55:44 PM QB file:
    3/4/2010 3:48:42 PM 'Account' 1 modification(s)

    3/4/2010 3:48:40 PM 'Account' 3 modification(s)
    'TimeTracking' 64 modification(s)
    'Check' 1 deletion(s) from server
    'Txn' 2 modification(s) 1 addition(s) to server
    ------company file open------
    3/4/2010 3:47:44 PM QB file:
    3/4/2010 3:47:43 PM Error: Unable to connect to the remote server'------company file open------
    3/4/2010 3:46:59 PM QB file:
    3/4/2010 3:35:18 PM Error: Unable to connect to the remote server'------company file open------
    3/4/2010 3:13:53 PM QB file:
    ------company file open------
    3/4/2010 3:13:50 PM QB file:
    3/4/2010 3:01:29 PM Error: Unable to connect to the remote

    ---------------------------------

  • 03-04-2010 3:59 PM In reply to

    Re: Connection Error

    Answer

     Hello Jonathan,

    Please contact your Business Systems Consultant directly, this appears to be of a technical nature.

  • 03-05-2010 12:28 PM In reply to

    Re: Connection Error

    Answer

    Jonathan,

    Thanks for the update. The following response was sent via email.

    The issue I was experiencing was connectivity. It would not connect to the Method servers for Sync. It appears to be solved at this time. I disabled the secondary NIC card on the server as some programs are confused by two NIC’s. I will follow up if this does not completely solve the error.

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
    Director of Education
    Method Integration Inc.
    Toll Free: 1.888.925.6238 ext. 715
    Local and overseas: 416.847.0400 ext. 715
    Fax: 416.640.6027
    E-mail: valbon@method.me
    Website: http://www.linkedin.com/in/valbon
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