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Activity Calendar not always refreshing properly

Last post 11-25-2014 10:42 PM by Method_Adam. 3 replies.
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  • 11-19-2014 3:56 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Activity Calendar not always refreshing properly

    The activity calendar does not always refresh properly when editing an activity from the calendar.

    After the activity edit...

    Sometimes all of the activities disappear and you need to click refresh to display.

    Other times, the activity will display the original information until you click refresh.

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 11-19-2014 10:53 AM In reply to

    Re: Activity Calendar not always refreshing properly

    Hello Mahlon,

       I'm not able to re-produce this on my test account.  I had a couple of questions.  What calendar length were you on: day, week or month view?  How many activities did you have on the calendar approximately?  Had you been editing an already existing activity or were you creating a new activity?

    Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
  • 11-19-2014 11:32 AM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Activity Calendar not always refreshing properly

    Week View

    my calendar is usually always pretty full, I didn't take timeto look up how many activities.

    The activity likely was created in classic.

    I am not able to consistently reproduce this either, it just happens on occasion

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 11-25-2014 10:42 PM In reply to

    Re: Activity Calendar not always refreshing properly

    Hi Mahlon,

    I was able to reproduce this. It doesn't appear as though there's a refresh action after an activity edit. At least judging by what I found. I'll create a ticket for the team.

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
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