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Contact record not showing when navigating from ribbon

Last post 02-04-2015 2:42 PM by Method_Greg. 1 replies.
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  • 11-21-2014 10:41 AM

    Contact record not showing when navigating from ribbon

    Hello Method community,

       i discovered an issue where contact information will disappear from the screen when going to the record from the App ribbon.  You would have a contact that has another contact under the same customer. Click Related in the app ribbon and click the other contact.  The screen will load with the contacts information.  After a second or two the information disappears from the screen.

       I've put in a ticket for developers to resolve this issue.

    Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
  • 02-04-2015 2:42 PM In reply to

    Re: Contact record not showing when navigating from ribbon

    Hello,

      This issue is resolved.  The screen had been copied and caused this issue.  I will move the thread to the resolved board.


    Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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