Method Community

When a non Method user is sent a link to log into the portal, an email is sent to them to ask them to secure their account.

1. Can the contents of this email be changed by me as the user? The current message seems to me to be just as much about promoting Method as "securing their account."

2. Why does a user need to "secure their account" in the first place? What additional benefit does it provide to the end user?

3. Does this email really need to be sent every time a user logs in to the portal?

4. Its pretty bothersome that my vendor would be emailing my clients without my permission. 

I love Method and I love what you have done with the new version of Method, but this just doesn't sit right at all.

Hi Matt,

I don't see a way to change the "Secure your Method account" email at the moment. I'll raise your concerns with the team here and respond back when I have some answers.

- Adam

I'm in agrrement with Matt's concerns here. 

As account managers we need to have ability to modify this and promote our services if we choose to do so.

3. Does this email really need to be sent every time a user logs in to the portal?

This brought complaints from a vendor to one of my clients today. The vendor is needs to deal with this each time my client sends a PO

They also reported that some of the PO requests were ending up in Spam folder