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custom field on lead, convert to customer

Last post 11-27-2014 3:15 PM by Method_Audisho. 1 replies.
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  • 11-27-2014 2:31 PM

    custom field on lead, convert to customer

    I have added a custom field to both my leads and customer tables/screens.  How do I ensure that a new lead, when converted will push the custom field over to the new customer entity?

    thanks,

  • 11-27-2014 3:15 PM In reply to

    Re: custom field on lead, convert to customer

    Answer

    Hi mholden,

    Leads are actually stored in the Customer table, which in turn is just a view of the Entity table. The entity table stores all customers, leads, employees and vendors. The only difference between a lead and a customer is that a lead has a value of Yes in the IsLeadStatusOnly field. When you convert a lead to a customer, Method simply changes this value to No and tells the sync to push the record to QuickBooks. Since there is no copying of data to another table, the data in the custom field that you have added will remain the same. I hope this helps.

    -Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
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