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Can not change name on work order

Last post 12-18-2014 2:24 PM by Method_Justin. 2 replies.
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  • 12-18-2014 1:42 PM

    Can not change name on work order

    Reply Contact

    We have been having a problem all day today with changing the customer name on the FieldService_AddEditWorkOrder(BETA2). WHen we switch the customer name to another custoemr in the drop down and click save all the other fields save however the customer name on the work order always reverts back to the orginal. Our account anem is "TheSolarGuys" and support is enabled.

  • 12-18-2014 2:11 PM In reply to

    Re: Can not change name on work order

    Reply Contact

    Greetings,

    I am having the exact same issue.  But I am using classic method system.  

    Thanks, John M

  • 12-18-2014 2:24 PM In reply to

    Re: Can not change name on work order

    Answer
    Reply Contact

    Hi thesolarguys & John M,

    We've pushed a fix for this issue to our servers, it should take effect shortly.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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