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undesired automatic action

Last post 01-15-2015 4:42 PM by Method_Justin. 1 replies.
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  • 01-15-2015 11:12 AM

    • alyson
    • Not Ranked
    • Joined on 12-29-2014
    • Posts 2

    undesired automatic action

    Reply Contact

    I've done a little customization, and it seems I may have created an automatic action I don't want. Whenever I choose "go to" a customer, when I get to their screen, "edit contact" automatically pops up. How can I change that. What I want is when I go to a customer, I want the screen to land on "Additional Information". Thanks.

  • 01-15-2015 4:42 PM In reply to

    Re: undesired automatic action

    Answer
    Reply Contact

    Hi Alyson,

    I would check the OnScreenLoad actions for your Edit Customer screen by clicking the Advanced button located on the left-hand section of the screen designer. It sounds like you may have some unwanted actions in there.

    Hope this helps.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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