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Method Community » Method:Classic » Method:Classic Outlook Plug-In 2.0 » Plug in icons disappeared after updating to MS Outlook 2013

Plug in icons disappeared after updating to MS Outlook 2013

Last post 02-16-2015 10:49 AM by Method_Justin. 1 replies.
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  • 02-13-2015 3:58 PM

    • l.brandow
    • Top 25 Contributor
    • Joined on 03-18-2011
    • American Fork, Utah
    • Posts 243

    Plug in icons disappeared after updating to MS Outlook 2013

    Reply Contact

    I updated to Outlook 2013 and lost all my Method Outlook icons. How do I get them back? 

    I tried to reinstall the Method Plug in. The install seemed to work fine. I installed over the old install, but the icons still don't show in the new Outlook version 2013. 

    Please help. I miss my old method plugin :-(

    Lance Brandow
    Method Customization Expert
    Brandow Consulting
    (801) 687-3254

  • 02-16-2015 10:49 AM In reply to

    Re: Plug in icons disappeared after updating to MS Outlook 2013

    Answer
    Reply Contact

    Hi Lance,

    Try doing a complete uninstall of the plugin, then restart your computer and install it again. If all else fails, give us a call on the Method support line at 1.888.925.6238 x.2 and we'll be happy to take a look.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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