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Emails sent through Method not displaying in SENT folder Under Office 365

Last post 02-20-2015 4:01 PM by Method_Justin. 1 replies.
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  • 02-20-2015 3:49 PM

    Emails sent through Method not displaying in SENT folder Under Office 365

    Reply Contact

    Hello,

    I have configured users to send email through our Office 365 SMTP email server. I added Method's IP addresses and the emails are being received.

    However, the emails are not being saved/recorded under the SENT folder within Office 365/Outlook.

    Has anyone figured out a way to get this to work, or is the BC: email the only option?

    This is not related to the Outlook Pugin, but rather seems to be a general issue.

    Your help is appreciated.

  • 02-20-2015 4:01 PM In reply to

    Re: Emails sent through Method not displaying in SENT folder Under Office 365

    Answer
    Reply Contact

    Hi pdx971,

    I can't really help with this without doing a screen-sharing session, so just mention this issue when we reach out regarding your SmartVault issue. I've added it to the case notes for your case.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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