Method Community

 

My reports list does not populate in Generate Reports Fucntion

Last post 03-24-2015 12:16 PM by Method_Justin. 5 replies.
Page 1 of 1 (6 items)
Sort Posts: Previous Next
  • 03-15-2015 8:38 AM

    My reports list does not populate in Generate Reports Fucntion

    I am trying to use custom screens to generate a report.  When i go to click the drop down in this function to select the report to use the list is blank, nothing to select.  This should be basic but i have been doing everything i can think of to get the list to populate so i can select the report in this function.  I have even gone to an existing function that generates a report (Print Work Order)  when i open it it says something about "my report doesn't exist..may it has been re-named..." like it cant find it.  I have been able to do this in the past.  My reports are there in Report Designer just fine......it seems to me like my reports and my account have become disconnected? Please help asap!!  Thanks

  • 03-15-2015 9:45 AM In reply to

    Re: My reports list does not populate in Generate Reports Fucntion

    Update to worse: I Went back to work on my report in report designer and now i can't log into that either.  Please Help.

  • 03-17-2015 11:02 AM In reply to

    Re: My reports list does not populate in Generate Reports Fucntion

    Hi bergyver,

    We have a ticket open with our development team for the issue with your list of reports being blank. I'll post back here and keep you updated on that.

    For your issue logging in to the Report Designer, are you still experiencing it? If so, give us a call at 1.888.925.6238 x.2 and we'll take a look with you.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
  • 03-18-2015 10:47 AM In reply to

    • m.mehr
    • Top 50 Contributor
    • Joined on 06-01-2011
    • Henderson, NV
    • Posts 100

    Re: My reports list does not populate in Generate Reports Fucntion

    this problem is very painful, glad i am not the only one having it so it can't be blamed on my customization.

    when will this be fixed???

    Michael J. Mehr, CPA.CITP
    michael@mehrcpa.com
  • 03-18-2015 11:25 AM In reply to

    Re: My reports list does not populate in Generate Reports Fucntion

    Hi m.mehr / bergyver,

    This is currently an in-progress ticket and our development team is actively working on it. I do not have an update at the moment, however I will update this forum post as soon as I receive any new information.

    Please accept our apologies for the inconvenience this has caused.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
  • 03-24-2015 12:16 PM In reply to

    Re: My reports list does not populate in Generate Reports Fucntion

    Answer

    Hi m.mehr / bergyver,

    This issue should now be resolved. Please let us know if you run into any issues.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
Page 1 of 1 (6 items)