Method Community

I was working on customizing some reports last week and saved them.  When I launch Report designer today and try to sign in to look at the reports and continue editing I keep getting the message "Failed to Open a List of Reports from Server.  Reason given was: The Login <My Email Address> Was not Detected."  I know this is email/password I used last week and the same login info gets me into my Method account and I can look at everything there.  I did not change my password or anything since the last time I was in the report designer last week.

Hi Gerald,

Try resetting your password. If that doesn't work, give us a call at 1.888.925.6238 x.2 and we'll be happy to take a look with you.

- Justin

That worked, I am now able to get in and see my reports.  Thank you

Gerald,

Glad to hear you got it working. Let us know if you run into any other issues going forward. :)

- Justin