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Install error on Method Listener

Last post 04-21-2010 2:32 PM by Anonymous. 2 replies.
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  • 04-20-2010 2:26 PM

    Install error on Method Listener

     I just tried to Download and install the Method Integration Engine from the "Install Now" link inside Method, but got an error message:

    Setup has detected that the publisher of file 'C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\MethodIntegrationListener\MethodIntegrationListener.msi' cannot be verified.

    And the install process won't continue after this message.

    Here's the log file.  What should I do now?

    The following properties have been set:
    Property: [AdminUser] = true {boolean}
    Property: [ProcessorArchitecture] = Intel {string}
    Property: [VersionNT] = 5.1.3 {version}
    Running checks for package '.NET Framework 2.0 (x86)', phase BuildList
    Running external check with command 'C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\DotNetFX\dotnetchk.exe' and parameters ''
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Reading value 'Version' of registry key 'HKLM\Software\Microsoft\Internet Explorer'
    Read string value '7.0.5730.13'
    Setting value '7.0.5730.13 {string}' for property 'IEVersion'
    The following properties have been set for package '.NET Framework 2.0 (x86)':
    Property: [DotNetInstalled] = 1 {int}
    Property: [IEVersion] = 7.0.5730.13 {string}
    Running checks for command 'DotNetFX\instmsia.exe'
    Result of running operator 'ValueExists' on property 'VersionNT': true
    Result of checks for command 'DotNetFX\instmsia.exe' is 'Bypass'
    Running checks for command 'DotNetFX\WindowsInstaller-KB893803-v2-x86.exe'
    Result of running operator 'ValueExists' on property 'Version9x': false
    Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.0.3': false
    Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.0': true
    Result of checks for command 'DotNetFX\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
    Running checks for command 'DotNetFX\dotnetfx.exe'
    Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
    Result of checks for command 'DotNetFX\dotnetfx.exe' is 'Bypass'
    '.NET Framework 2.0 (x86)' RunCheck result: No Install Needed
    Running checks for package 'QBFC8_0Installer.exe', phase BuildList
    Running MsiProductCheck with ProductCode 'IsMsiInstalled'
    MsiQueryProductState returned '-2'
    Setting value '-2 {int}' for property '{D90AD053-6F8D-4658-9EB8-D57C8BE39092}'
    The following properties have been set for package 'QBFC8_0Installer.exe':
    Property: [{D90AD053-6F8D-4658-9EB8-D57C8BE39092}] = -2 {int}
    Running checks for command 'QBFC8\QBFC8_0Installer.exe'
    Result of checks for command 'QBFC8\QBFC8_0Installer.exe' is 'Install'
    'QBFC8_0Installer.exe' RunCheck result: Install Needed
    Running checks for package 'MethodIntegrationListener.msi', phase BuildList
    Running MsiProductCheck with ProductCode 'IsMsiInstalled'
    MsiQueryProductState returned '-2'
    Setting value '-2 {int}' for property '{7EF3B783-2087-45E7-BB9D-1A6B2D08E0D0}'
    The following properties have been set for package 'MethodIntegrationListener.msi':
    Property: [{7EF3B783-2087-45E7-BB9D-1A6B2D08E0D0}] = -2 {int}
    Running checks for command 'MethodIntegrationListener\MethodIntegrationListener.msi'
    Result of checks for command 'MethodIntegrationListener\MethodIntegrationListener.msi' is 'Install'
    'MethodIntegrationListener.msi' RunCheck result: Install Needed
    Installation of components 'QBFC8_0Installer.exe, MethodIntegrationListener.msi' was accepted.
    Copying files to temporary directory "C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\"
    Downloading files to "C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\"
    (4/20/2010 3:14:18 PM) Downloading 'QBFC8\QBFC8_0Installer.exe' from 'http://www.methodintegration.com/methodintegrationengine/qbfc8/QBFC8_0Installer.exe' to 'C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\'
    Download completed at 4/20/2010 3:14:20 PM
    Verifying file integrity of C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\QBFC8\QBFC8_0Installer.exe
    WinVerifyTrust returned 0
    File trusted
    (4/20/2010 3:14:22 PM) Downloading 'MethodIntegrationListener\MethodIntegrationListener.msi' from 'http://www.methodintegration.com/methodintegrationengine/methodqblistener/MethodIntegrationListener.msi' to 'C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\'
    Download completed at 4/20/2010 3:14:22 PM
    Verifying file integrity of C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\MethodIntegrationListener\MethodIntegrationListener.msi
    WinVerifyTrust returned -2146762495
    File not trusted
    Error: Setup has detected that the publisher of file 'C:\DOCUME~1\CUSTOM~1\LOCALS~1\Temp\VSD267.tmp\MethodIntegrationListener\MethodIntegrationListener.msi' cannot be verified.

    -Mary Longacre
  • 04-20-2010 10:53 PM In reply to

    Re: Install error on Method Listener

    Answer

     waiting a few hours and rebooting, then trying to install again, I had no problem this time, so I'm all set now.  :-)

    -Mary Longacre
  • 04-21-2010 2:32 PM In reply to

    Re: Install error on Method Listener

     Glad to hear everything is working correctly.

    Thanks for the update.

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