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Method Community » Method Alpha and Beta Testing » Method Beta General Q & A » Fixed and resolved issues » Going to related contact doesn't seem to work properly on copied View Contact screen

Going to related contact doesn't seem to work properly on copied View Contact screen

Last post 06-26-2015 8:16 AM by Method_Audisho. 2 replies.
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  • 05-27-2015 12:57 PM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Going to related contact doesn't seem to work properly on copied View Contact screen

    Reply Contact

    I made a copy of my view contact screen. When I go to a related contact, it doesn't display

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com

  • 05-27-2015 2:27 PM In reply to

    Re: Going to related contact doesn't seem to work properly on copied View Contact screen

    Reply Contact

    Hi Mahlon,

    Thank you for bringing this to our attention. I am able to replicate this issue on a copy of the View Contact screen as well. I have created a ticket for our development team to investigate and will keep you posted with any updates via this thread. Unfortunately, since the stock app ribbon is not configurable, I do not have a work around for you at this time.

    Sorry for the inconvenience.

    -Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027

  • 06-26-2015 8:16 AM In reply to

    Re: Going to related contact doesn't seem to work properly on copied View Contact screen

    Reply Contact

    Hi Mahlon,

    We deployed an update to Method New yesterday that resolved this issue. Selecting a related contact from the app ribbon on a copy of the View Contact screen now works as expected. Please let me know if you still have any concerns.

    I hope this helps.

    Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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