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Time out message while running process

Last post 08-11-2015 10:05 AM by Method_Morty. 7 replies.
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  • 08-05-2015 8:18 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Time out message while running process

    I developed a process in method new to automatically send follow up emails for open opportuntities. It loops through the opportutnity table and makes various updates as needed.

    Iis working, but never gets completely through because of this message

    Where do I begin making corrections?

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 08-05-2015 2:30 PM In reply to

    Re: Time out message while running process

    Hey Mahlon,

    You have a rough estimate of how many Open Opportunities it is looping through? 

    - Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 08-07-2015 9:08 AM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Time out message while running process

    Around 600

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 08-07-2015 1:59 PM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Time out message while running process

    Can I get some feedback soon on this? I need to take another approach if what I'm doing is not going to work.

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 08-07-2015 3:20 PM In reply to

    Re: Time out message while running process

    Hey Mahlon,

    I'm working on this one, trying to replicate. In the process of importing > 600 opportunities. 

    I'll report back with what I find out. 

    You don't think it maybe on the Email server level timing out on processing the emails? Which provider is it? We may be able to find out if they have any restrictions.

    - Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 08-07-2015 4:03 PM In reply to

    Re: Time out message while running process

    Hey Mahlon,

    It went through okay for me, but I did have about ~400 Opportunities

    I am importing about > 200 more opportunities to try again, can you try adding a clause to the Loop Through Table action to only work up to 400 records? (add an AND to the WHERE).

    I will test again with 600 records and let you know what i find out.

    - Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 08-07-2015 4:29 PM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Time out message while running process

    They are using Google Apps

    How can we tell whether time out is related to the loop or sending the email

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 08-11-2015 10:05 AM In reply to

    Re: Time out message while running process

    Hey Mahlon,

    I spoke to Nelson and he informed me you have a lot more Retreive Value from Table actions. Which is a cause for the issue and there is a ticket in for this. I'll keep you posted when I hear back from the developers and update our thread.

    - Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
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