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Problem when logging in

Last post 08-28-2015 12:03 PM by jsautel. 5 replies.
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  • 08-27-2015 1:59 PM

    Problem when logging in

    Hello again method,

    This whole week when people log in, it says that Method is updating screens. It updates anywhere from 7-40 screens when someone logs in. However these screens have not been modified/newly published in about 2 weeks. I was wondering if there way a way to stop this.

    Thanks

  • 08-27-2015 2:29 PM In reply to

    Re: Problem when logging in

    Hey,

    It does relate to the weekend move. It should only happen to your Users once. After that every time they login it should go straight into the account.

    Is it happening to your Users every single time they login?

    - Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 08-27-2015 2:35 PM In reply to

    Re: Problem when logging in

    Its happens to me about every other time i login, and same with other users.

    Thanks

  • 08-27-2015 2:57 PM In reply to

    Re: Problem when logging in

    Hey,

    In that case, there is definitely an issue worth investigating.

    When you get a chance please give us a call on the Method support line at 1.888.925.6238 x 2 and we'll take a further look with you over a screen share.

    - Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 08-28-2015 11:13 AM In reply to

    Re: Problem when logging in

  • 08-28-2015 12:03 PM In reply to

    Re: Problem when logging in

    and ben just called us! he was very helpful and came up with a solution to our problem! thanks for all the hard work you guys do at Method:CRM! We really appreciate it!

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