Method Community

Hi there,

I tried customizing the Customer Form, however now have a problem.

When test driving the form, all works well. The problem is notw the public link doesn't work (miurl) with the customized screen. 

Assuming this is a bug, in the mean time is there any way I can derive the URL of the form from the test drive screen?

Thanks!

Was looking into this further, could the problem be because I can't set the default Screen for New Records and Screen for Viewing Records to my custom screen? Whenever I try to change them, it tells me that only the app publisher can change these settings.

Hey GroGreen,

It's an issue we are aware of, there is a high priority ticket in with our development team. As the developers are actively working on a fix - hold off on making any changes or short term workarounds till the fix gets pushed out.

As soon as I get the word from the team, I'll update this post.

- Mortaza

I noticed a post about the web-to-lead today. Have the issues been fixed?

Hey Greg,

Issue has not been fixed yet.

There is a workaround, before I say let me confirm it works and won't cause further damage. I'll follow up with that information when I'm 100%.

-- Mortaza

Hey Greg,

The workaround I was going to suggest won't work at this time.

I'll keep you posted when this issue is resolved and we can verify it's working correctly.

-- Mortaza

Has there been any update on this issue? We'd really like to begin using the new web-to-lead forms but need to be able to customize them and we currently can't. Thanks!

Hey Greg,

We are currently working on the fix and should hopefully released soon. I will let you update you as soon as it gets released.

-- Loi

Has any progress on this been made? I would really like to use the new web-to-lead form and still can not. I'm in a seasonal business and will be doing marketing in the late winter.

I brought up this issue over 4 months ago, is this still a high priority fix?